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Seamless Speaker System Setup 
Bose Family Product Launch

Experience Design, Hardware Product Design, UX Mechanism Generation and Implementation

Dates: November 2023 - Current 

Project Owner: Chloe Chen

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At Bose, I designed their upcoming 2026 In Home Sound Systems products (Soundbars, Speakers, Bass Modules, etc) using a platform based approach to ensure ecosystem wide usability and consistency.  

I participated in the end-to-end design process, contributing across both hardware and app interaction design to ensure a cohesive and intuitive user experience. My work began with early prototyping, where I explored and refined industrial design elements—including button layouts, form factors, and status indicators such as LED pin lights and audio drivers—to enhance perception and emotional response utilizing LED patterns and audio tones. 

I spearheaded the design and integration of all on-product interactions for primary and overloaded controls, balancing simplicity with functionality. Some of these experiences include solutions for content and sound control, troubleshooting, shortcuts, and pre-configured actions. Additionally, I developed and implemented a comprehensive feedback design library, defining standards for audio and visual responses that reinforced product states and user actions.

UX Techniques Used

  • ​

  • Competitive Usability Testing

  • FigJam Collaboration Sessions

  • Customer Experience Outcomes 

  • User Persona 

  • Task Flow

  • User Interaction Journey 

  • User Experience Design Documentation 

My Role

  • UI/UX Designer

  • Hardware Product Designer

  • Product Expert

  • Usability Interface Writer 

Tools Used

  • Figma 

  • Miro

  • Adobe Creative Suite

  • Confluence

  • Microsoft Office 

The following project is confidential. Please contact cc985@cornell.edu to hear more about this project!

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©2022 by Chloe Chen

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